Always communicate and process payments through the platform. Don’t share personal information or accept payments outside the system. Make sure to verify the client’s profile and use our built-in documentation tools

If you experience any problems, you can report them directly through your dashboard or contact our support team via live chat. We're here to help mediate and resolve any situation quickly and professionally.

Creating a profile and browsing jobs is completely free. A small commission is charged only when a job is completed through the platform, or you can choose a flat monthly subscription with no commissions.

Once you receive a job notification, simply review the request in your dashboard and click “Send Proposal.” Add your price estimate and a short explanation to get started.

It’s easy - sign up, fill in your personal details, choose your areas of expertise, upload photos of previous work, and add client reviews (if you have any). We’ll make sure the right clients find you.

If no one is available right away, we’ll notify you as soon as someone becomes free in your area or suggest nearby alternatives.

Yes, but creating an account gives you access to your service history, updates, and personalized recommendations.

Plumbing, electrical, renovations, gardening, air conditioning, carpentry, telecom, security systems, and more. We’re constantly adding new service areas.

You can reach us through the Contact Us form by email or via live chat on the website.

Yes! That’s exactly what we’re here for. Simply write what’s going on (e.g., “the toilet won’t flush,” “the AC isn’t cooling”) and our AI will diagnose the issue and recommend a solution.

KnowProblemAi is a smart matching platform only. The professional is responsible for their work. However, you can always rate, report, or contact us regarding any issue and we’ll investigate it seriously.

Absolutely. The system checks real-time availability and will do its best to connect you with someone who can help today.

We work only with verified professionals who have passed background checks and customer rating reviews. The system matches you based on expertise, location, availability, and past performance.

The initial diagnosis is free. If you choose to book a professional, payment is handled directly with them, under full coordination with you.

Using our smart AI-based diagnostic system, we identify your issue based on a simple description or photo and connect you with the most suitable professional in seconds.